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Preorder Policy

CLASSONEMODELWORKS COM LLC PREORDER POLICY

This Preorder Policy applies to all preorders placed directly with CLASSONEMODELWORKS COM LLC (“Class One”) By placing a preorder on our website, you, the Purchaser, agree to all terms and conditions set forth in this policy.

Effective Date: October 8, 2024

Class One offers the ability to preorder products after announcing the preorder window for a specific item. By placing a preorder, you reserve the exact model(s) desired when they become available from the manufacturer.

How to Place Preorders

Preorders can be placed online at classonemodelworks.com or by calling us at +1 (816) 243-0044.

When placing a preorder, you will need to accept our preorder policy during the checkout process.

Tracking Preorders

Class One works closely with our factory to provide accurate delivery schedules. Preorder delivery status will be updated on our website’s Delivery Schedule. Occasionally, manufacturing delays or other unforeseen circumstances may affect delivery dates. We will inform you of any significant changes to your preorder status.

When your preorder items ship from our warehouse, you will receive an email with tracking information for your shipment.

ClassOne no longer offers unpaid preorders. If you have an existing unpaid preorder, please see this section otherwise skip ahead to Changes and Cancellations. Once products arrive at our warehouse, you will receive an invoice with payment instructions. Please ensure payment is made within 10 days; otherwise, your preorder may be canceled. We will make an effort to contact you before cancellation.

Changes and Cancellations

We understand that changes in circumstances may require you to adjust or cancel your preorder. You can request quantity reductions or cancellations by contacting us via email at contactus@classonemodelworks.com or by calling (816) 243-0044.

Please provide your email address, full name, order number, and details of any adjustments needed.

Payment Options

ClassOneModelWorks.com offers several secure payment methods during checkout to make your purchasing experience seamless and safe.

Credit/Debit Card
We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Your card will be charged at the time of purchase, and all information is securely processed through our payment gateway.

PayPal
You can choose PayPal as your payment method during checkout. This allows you to pay quickly and securely without sharing your financial details with us. Simply select PayPal at checkout and follow the prompts to complete your payment.

Shop Pay
For faster checkout, Shop Pay securely saves your payment and shipping information, allowing you to complete purchases with just a few clicks.

Google Pay
We support Google Pay, providing additional convenience for customers using mobile devices or specific browsers.

And more.

For any questions or concerns about payment methods, please reach out to us at contactus@classonemodelworks.com.

Shipping Charges for Preorders

Refer to our Shipping Policy for details on shipping costs and services.

Sales Tax

As our business is based in Missouri, we are required to collect sales tax on orders shipped to addresses within the state. Sales tax will be calculated based on the rates in effect when your merchandise is paid for.

Preorder Shipping

Preorders typically ship within 3-5 business days of product arrival, though high volume may extend this timeframe. Selecting expedited shipping methods affects transit time only; it does not move your order to the front for fulfillment.

You will receive a shipping confirmation email with tracking information once your order is ready for dispatch.

Changes to Preorder Policy

Class One reserves the right to modify or change this preorder policy at any time and without prior notification. All changes and updates to this policy shall be immediately in effect. We encourage all customers to regularly review the Class One Preorder Policy to be familiar with the latest updates prior to placing a preorder.

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